Do I have to purchase tickets in person or over the telephone?
The easiest way to purchase tickets is here on operaen.no. You can also purchase tickets using your mobile phone or tablet. However, should you need to call us our telephone number is (+47) 21 42 21 21.
If you have problems purchasing your tickets, a step-by-step guide is available here.
Can I pay using a foreign credit card?
You can pay for tickets on operaen.no using your Visaor MasterCard. However, not all foreign cards will be approved on operaen.no – due to security reasons the card’s country of issue and the country of the computer’s IP address must be the same. This is unfortunately necessary to prevent the fraudulent use of foreign cards, and we therefore thank you for your understanding.
If you have problems completing your payment, please contact Customer service on (+47) 21 42 21 21.
Is it possible to change tickets I have purchased?
You may exchange your ticket for a performance of the same production on another day, as long as seats are available. This also applies to subscription tickets. It is not possible to exchange your tickets for tickets to a different production. Tickets must be exchanged no later than one week prior to the original performance date.
Exchanging your tickets will cost NOK 50 per ticket. Ticket exchanges must be made via telephone (+47 21 42 21 21) or at the box office.
Must I register as a user to purchase tickets on operaen.no?
No, you do not have to register as a user, but creating your own profile makes it easier to access your previous purchases. It also makes it easier for us to help you if you have lost your tickets or need to exchange them.
How many tickets may I purchase for each performance?
You may purchase up to nine tickets for a performance. If you require more tickets, you can contact us at email@example.com, or call the box office on +47 21 42 21 21.
Do I need a paper ticket?
If you select print@home, you must either print out your ticket in advance, or present it on your mobile at the door. Please make sure you have your ticket ready to present to staff so that everyone can find their seats as quickly as possible.
Must I purchase a child’s ticket if the child sits on my lap?
All children must have a valid ticket.
Can I get a refund if I am unable to attend a performance?
We only offer refunds if we must cancel or change the date of a performance. In the event of a cancellation we will contact you as soon as possible, and endeavour to make the refund or exchange of your tickets for another date as smooth as possible.
Refunds are not provided in the event of cast changes, delays or technical faults. The Norwegian National Opera & Ballet is not responsible for refunding expenses other than the ticket price (travel and accommodation expenses, etc.).
What should I do if I am unable to find my ticket?
As long as we have registered who has purchased the ticket (name and/or telephone number), we will be able to issue you with a new ticket. Call +47 21 42 21 21, or contact the box office.
Tip: If your ticket was sent to you via e-mail, you can search for e-mails from Billettportalen.
Uncollected tickets / remaining seats Uncollected tickets are released on a continuous basis, so we recommend that you check the availability on operaen.no in the period leading up to the performance and on the relevant performance date.
What discounts do you offer?
Children (up to 18 years): 50 %. Tickets must also be purchased for children seated on an accompanying adult’s lap.
Students/draftees: 50 %
Senior citizens: 20 % (from 67 years of age or with valid ID)
OBOS members: 20 % (up to two tickets per performance)
Group, 10+: 15 %
Scenekort membership card: 50 % (up to two tickets per production). Applies to theatre and orchestra employees who are members of the Association of Norwegian Theatres and Orchestras.
Subscribers receive a range of discounts and benefits.
Do the discounts apply to all performances?
Discounts apply for most of our performances in the Main House and Second House, with the exception of certain concerts and guest performances. No discounts are offered on NOK 100 and NOK 200 tickets.