Anti-coronavirus measures at the Oslo Opera House
The Norwegian National Opera & Ballet takes infection control seriously. We follow all government-imposed measures and guidelines for infection control and correspondingly update our own guidelines continuously. If we learn that we have had visitors infected with COVID-19 at one of our performances, we will announce this publicly.
General infection control guidelines for audiences
- Maintain a distance of at least 1 metre from other people. Follow the instructions and guidance of the audience hosts and security guards.
- Practice good hand hygiene. Hand sanitiser is available at several locations in the foyer and in the bathrooms.
- If you are experiencing any symptoms, do not attend the performance. In this case, please contact our customer service team, either by email to firstname.lastname@example.org or by calling 21 42 21 21 (11–16).
Social distancing and seating
- In the Main Stage, performances will only be shown to audiences of 200 people or fewer. The maximum occupancy rate for the Second Stage is 60 per performance.
- Maintain a distance of at least one metre in the auditoriums at all times. To ensure this, two seats and one row have been left empty between every seat sold.
- Those who live in the same household or are in close social contact do not need to maintain this distance and can sit together.
- All auditoriums are disinfected before each performance.
Infection control measures in the foyer and public areas
- Both the indoor and outdoor areas of Brasserie Sanguine are open. The service staff complies with all government restrictions and requirements.
- Table reservations can be made one hour before the performance and during the intermission. Keep in mind that food is only served on the first floor of Sanguine.
- We ask that all payment be made by card or Vipps.
- We are not handing out cast lists or selling programmes at this time. All information is available on the performance pages of operaen.no.
- Unfortunately, audiences will not be able to enjoy the usual introductions prior to the performances, but these can be heard in the podcast ‘Operaen på øret’ (in Norwegian only).
- Locked lockers are unavailable at this time, but an unstaffed cloakroom is available as before. You can always bring your coat with you into the auditorium and place it on the empty seat beside you.
- Guided tours in the foyer and auditorium are limited to 15 participants.
- You are not required to wear a face mask during the performance thanks to the sufficient distance between the assigned seats in the Oslo Opera House.
- But face masks are recommended when using public transport to and from the performance, as it is difficult to maintain a distance of one metre in buses and trains.
- We normally plan our repertoire several years in advance, but the current repertoire was created much more quickly.
- The remainder of the 2020/21 season is still being planned due to the uncertainties involved due to the COVID-19 pandemic. The performances to be held through Christmas will be launched at the end of August or early September. See operaen.no or social media for programme details or sign up for our newsletter.
Performers and cancellations
- The authorities have exempted performers from the social distancing requirement when working. However, our performers follow a very strict infection control regime, which may require us to put our staff in quarantine should someone become infected.
- Normally, performance cancellations are a last resort at the Norwegian National Opera & Ballet, but the infection of a single employee may lead to cancellations. In this case, ticket holders will be contacted as quickly as possible.